TERMS & CONDITIONS
Villa Sutra Rental Confirmation becomes a binding agreement when you
pay your deposit. Sending payment in response to your Villa Sutra
Rental Confirmation constitutes your acceptance and agreement to these
terms, conditions, limitations and restrictions as printed below.
Rentals are subject to availability.
We accept reservations
commencing on any day of the week.
All payments will be done via Bank transfer.
For further information see booking policy.
All instructions and information
about Villa Sutra will be delivered to you by e-mail within 30 days prior to your
arrival. Villa Sutra has a maximum number of two guests per room, as discussed
and agreed upon during the reservation process. Exceeding this limit will subject
your reservation to immediate termination without refund. Prior to booking, all
prices are subject to change without notice.
Refunds are not provided due
to delayed arrivals.
The minimum age to make reservation is 18 years old.
50% deposit upon reservation.
days prior to check in.
% if cancellations are made 45 days or more prior to check in.
50% if cancellations
are made 21 - 45 days prior to check in.
No refund if cancellations are made
less than 20 days prior to check in.
in is 2:00 p.m. unless otherwise arranged with the property manager.
Check out is 12:00
a.m. unless otherwise arranged at least 24 hours in advance of departure.
Misuse of the Property:
Sutra reserves the right to interrupt service and evict guests due to noise complaints
or any type of property abuse without a refund. Illegal activities will be cause
for immediate eviction by local police.
Free! One child under 2 years stays
free of charge in a baby cot.
One older child is charged U$ 25 per night and person in an extra bed.
Maximum capacity of extra beds/baby cots in a room is 1. An extra bed
or baby cot is upon request and needs to be confirmed by Villa Sutra.
Sutra accepts no liability for property loss or damages, nor liability for injury,
accidents, delay, or any irregularity. Furthermore, guests are responsible for
their villa during occupancy. You must also observe all precautions given by the
owners. The property and its contents will be insured. Any act by a tenant that
should negate the insured premises and contents that results in loss, damage to
the Owner will be the responsibility of the tenant. Tenants are advised to insure
their personal possessions prior to occupation.
Please notify the property
manager as soon as possible if a problem relating to the rental property exists.
Every effort will be made to rectify any problem in a timely manner. No refund
or rate adjustment will be made for malfunction of air conditioners, TV's, appliances,
pool or any other malfunction. Repairs will be made as soon as possible after
Refusal of Business:
Past guests who have breached these terms
and conditions will be refused future rentals.
posted on www.villasutra.com at the time of your reservation made are guaranteed.
These terms &
conditions and any contract to which they apply are governed in all respects by
Indonesian law and Indonesian courts only shall have jurisdiction in relation
to any claim or dispute arising out of, or connected with them.